Return Policy

Due to high degree of product customization, all returns are dealt with on a case by case. If you have a return question or concern please contact us at support@teamuniformorders.com.

Return Request

If you need to return a product, please email us at support@teamuniformorders.com. Our TUO support team will guide you through all of your questions and concerns.

Return Authorization Form

Please be aware that all returns must receive a Return Authorization Number.

Return Shipping

If you are returning a product, you will be responsible for arranging shipment. Please make sure the Return Authorization Number is written on or included in the packaging.

If your product arrives damaged, incorrect size, or personalized incorrectly, please contact support@teamuniformorders.com. We will arrange to have your issue solved immediately.

Please allow up to 14 days from when your return is received for us to process your credit or refund.

Cancellation Policy

Orders may be cancelled or edited while your organization or teamﾃ不 store is open. The Store Open and Close Dates are located at the top of your store for reference. We unfortunately cannot cancel or edit orders after this date because these products will have already been sent for personalization.

Shipping Policy

The method of shipping depends on the store. Some orders will be grouped with your team or organization and sent out in bulk. Others will be shipped individually via UPS or USPS depending on order size. Shipping is only available in the contiguous 48 states.

Orders are normally sent within 14 days of the store Close Date. If you have any questions as to when your items will be ready, email us at support@teamuniformorders.com.